Sam was very accommodating. He was very knowledgeable. Was a pleasant guy to work with the cost was a little pricey, but that’s not Sam’s fault. It was very enjoyable.
Verified Google reviews from clients who have used Boston Preferred Car Service for Logan Airport transportation, corporate travel, private city tours, long-distance car service, special events, and private chauffeur-driven transportation throughout Boston, Greater Boston, New England, and beyond.

As of June 2026, Boston Preferred Car Service has 116 verified Google reviews with an average rating of 4.97 out of 5 stars.
Review snapshot last updated: June 2026.
As of June 2026, Boston Preferred Car Service has 116 verified Google reviews with an average rating of 4.97 out of 5 stars. Of those reviews, 115 are five-star ratings and 1 is a two-star rating. 104 reviews received a personal response from the business owner.
These reviews include feedback from airport travelers, corporate clients, families, visitors to Boston, private tour clients, long-distance travelers, and local residents who have used Boston Preferred Car Service for chauffeur-driven transportation in Boston, Logan Airport, Greater Boston, New England, and beyond.
Founded in 2012, with Boston-area transportation roots going back to 1993 and professional chauffeured service since 2000 — giving us more than 25 years of direct experience in private and executive transportation.
Logan Airport, Greater Boston, Cape Cod, North & South Shore, Merrimack Valley, Rhode Island, New Hampshire, Southern Maine, and all of New England. Affiliate network serving 180+ U.S. airports and selected international destinations.
Airport transfers, corporate & executive travel, financial roadshows, private Boston city tours, long-distance service, Boston to New York, Boston to Washington D.C., events, cruise port, and group transportation.
Member of the National Limousine Association and New England Livery Association. Chauffeurs in suit and tie. 24/7 live dispatch. Flight tracking included on all airport rides.
Across our Google reviews, clients frequently mention professional chauffeurs, clean vehicles, clear communication, reliable service, punctual pickups, smooth rides, airport transportation, Boston city tours, and dependable service during flight delays or travel changes.
Many reviews also mention the personal care and attention provided by our team, including communication before and during trips, helpful dispatch coordination, and professional chauffeurs who are courteous, respectful, and service-oriented. Clients traveling from cruise ships, hotels, and conventions also highlight the ease of coordination and the professionalism of our drivers.
Verified Google Reviews · 116 reviews · Sorted newest first
Sam was very accommodating. He was very knowledgeable. Was a pleasant guy to work with the cost was a little pricey, but that’s not Sam’s fault. It was very enjoyable.
Excellent cars, drivers and experience. Great communication. Reliable!
Clean car, courteous and conscientious driver.
On time- pick up - on time arrival- courteous and very professional Yes!
Had a wonderful experience. Very good communication and clean vehicles. Staff den. Dispatch to drivers were spot on great. Will use again when visiting Boston.
Have been using these guys for many years. They are always on time and the communication is awesome
We can always depend on Boston Preferred Car Service. We were due in at 4pm yesterday, but delayed almost 4 hours due to mechanical issues with the plane. When the plane landed, I received a text saying our driver, Levi was waiting for us!!! He and all the drivers, through the years, have always arrived early am or late pm with a smile and very professional. Over the last few years, our traveling times have been constantly changing due to weather or airline issues, but no matter what Boston Preferred Car Service always arranges for the changes! We are grateful to know this company will always be there for us. Thank you to all!!!
Excellent service and communication. Car was spotless, smelled nice (but not overpowering), and driving was smooth.
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Levi is a great driver!!!!!!
Great experience
I had an awesome experience ! Meeting Sam was the best part of my whole trip. It was like meeting up with an old friend. The company services are top notch in every aspect and I would highly recommend to anyone I truly care about . It will long be remembered. Thank you so much . Susan
Right on time. Met us outside baggage claim.
Great vehicle and great driver.
Levi was awesome! Professional, super friendly, polite and an excellent driver. I recommend him very highly!!
Pontualidade, veículo limpo e motorista atencioso.
Ótimo atendimento e serviço impecável
Resevation process was easy. Natalia, our driver was terrific! Great experience. Recommend this service without any concern.
No written review — rating only.
Levi is the best!
Great experience. Driver was courteous, on time. Car was clean and comfortable and the trip was pleasant. Thank you for meeting our needs at the last minute.
Excellent on time and courteous service.
Excellent service, prompt, professional, great experience.
Nosso guia Sam, foi espetacular!!! Conhece muito da história de Boston e da história americana. Fizemos um tour pela cidade com uma aula de história!!! Adoramos o nosso passeio!!!! Muito obrigado Sam!!!!
A experiência do tour guiado por Boston foi espetacular! O guia tinha um profundo conhecimento da história de Boston, do Massachussets e dos EUA e nos mostrou em detalhes como cada local histórico se conectava com a história do país. Aprendi muita coisa interessante de uma maneira descontraída e legal! Recomendo demais esse tour guiado, eu e a minha família amamos conhecer Boston!
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Eu e minha mãe fizemos o tour de 4h por Boston e foi excepcional! Principalmente por conta do inverno severo, foi a melhor oportunidade para conseguirmos passar em todos os principais pontos da cidade e conhecer mais da história, política, cultura, arquitetura e ciência envolvida a Boston. O Sam, guia que nos acompanhou, foi muito solícito em explicar tudo e foi parando conforme pedíamos para tirar fotos e conhecermos melhor a pé o lugar. Foi a melhor escolha para turistarmos por Boston!
Sam did a great job!!! We just had so much time and asked him to go to areas of intrest and also some he suggested. Sam explained areas and history as we drove.I will not forget the tour of Boston because of him. Give that man a bonus!!!
No written review — rating only.
The car was comfortable spacious had water waiting for me Levi the driver was professional and courteous a great experience
Curtis was wonderful!
I had the pleasure to ride with Boston Preferred Car Services and the experience was phenomenal. I love how professional and attractive the staff were with me and my family. Affordable, reliable, professional, is what me and my family needed thank you Hisham for making our experience the best of all time. I highly recommend Boston Preferred Car Services...
Exceptional experience. I highly recommend this tour as a great way to acquaint yourself with Boston. Our driver, Sam, was professional, friendly, and very informative as we toured areas of interest around Boston and Cambridge. We scheduled this driving tour for our first day in Boston. The information given during this tour set the stage for how we chose to spend our time for the remainder of our vacation. Many thanks to Sam for an exceptional tour.
Sam did a great job showing us around the Lexington and Concord area, as well Harvard and some corners of Boston we hadn’t had time to explore on our own. The passenger van was very nice and comfortable, easily accommodating all of our luggage. We felt safe with Sam as a driver and his timing was impeccably on-time from beginning to end. He had a cooler full of water bottles and shared interesting information as we approached important sights, but didn’t over talk just to fill the ride time, which was appreciated. He was very professional, polite, flexible and accommodating of what we wanted to do. I would highly recommend him to those wanting a private driver in the Boston area!
Tim was a wonderful driver. Very friendly knew Boston streets and how to get around. The vehicle was spacious for us (6 people) and clean. He took very good care of us.
We had a fantastic tour of Boston. Our driver Sam picked us up from the cruise ship terminal and showed us a comprehensive tour of Boston for 4 hours. Sam was very knowledgeable about the sights and history of Boston. The vehicle was roomy, luxurious and clean. We highly recommend Boston Preferred Service and our driver Sam!
Levi was on time and amazing ! super efficient
Pleasant driver , very comfortable car .
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Excellent tour! Sam is a wonderful guide.
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On time courteous, safe driver, drove us around Salem.
The driver was great!
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Levi was friendly and courteous. The car was in impeccable condition. I will use Boston Preferred on all of my visits.
A great driver despite a problem with the AC— but she did everything possible to manage . and repair the situation so all went well.
Sam did an excellent job as both a driver and a tour guide. Highly recommended!
Fantastic service!
Emerson and the team made my concert experience at Gillette seamless. Thank you so much!
wonderful service and ride. Our driver was wonderful and very accommodating. The company was able to book us a ride last minute, they have amazing customer service! Will use every time we visit Boston.
Great communication the night we arrived at Logan. Our flight had multiple delays, and BPCS was there waiting for us when we stepped out of the airport at 3am.
Our driver was fantastic. One of my more enjoyable rides. He actually had to wait for us, and the car was very nice. Thank you
Great service I do recommend them to eveytrip around this city
On-time. Quiet. Safe driving. Reliable. Easy.
Perfeito! Um tour pelos principais pontos da cidade, carro novo, confortável e com excelente profissional! Recomendo!
Serviço de excelência e confiança. Fui muito bem atendida e a empresa se esforçou para solucionar todas as demandas.
Natalia is a joy to ride with. So warm and professional.
Sam foi um excelente guia, educado e se mostrou conhecedor da história de Boston. Super recomendo o seu serviço!
Excellent service. On time, friendly driver, very clean vehicle.
Wonderful trip to Newport from Boston! Our driver, Sam, was amazing and courteous with helpful insight for best places to see and places to eat. Highly recommend this company for a safe, pleasant journey.
Beware make sure you get ALL the fees brought up at the time of quoting. Called to get a quote on 07/16. From 4:30 - Midnight. I was very specific on the details; round trip from leominster to Boston round trip and she quoted $634 with an auto 20% gratituity included. I call back 07/17 and spoke with someone else to solidify and they didnt have record of yesterday, anyway gave her all my information same as above and actually took an hr away. So with all there fees and tolls/traffic, oh and they said a 20% security fee (that they will give back afger the trip if needed for overtime) + $70 car fee it came out to 1088$It didnt bother me that it was this much money but at least be upfront about it when getting the initial quote. Going from $634-$1000 is a huge differenceEdit to your response: I am just disappointed in the fact that the first time I called none of the fees mentioned on 07/17 were brought up on 07/16 is all. The only fee that was brought up to me on 07/16 was the 20% gratituity and that it would cost $634 for round trip. Im sure you guys have great driving service as it is why I had reached for quote. I did specify i did not mind the cost at all.
No written review — rating only.
No written review — rating only.
Levi was so kind and helpful navigating me through the Boston airport
Accommodated a last minute 5 hour journey to Bar Harbor. Driver was on time, respectful and drove well. Will use again
Our ride was excellent. Our driver, Sam, was on time, Professional and courteous. The vehicle was Comfortable and Clean. Water bottles were available. The route was great. The driver was knowledgeable and helped us find a great lunch spot. We would definitely use this service again!
No written review — rating only.
Desde o primeiro contato notei seriedade no atendimento. Na prática o atendimento é 100% eficiente mostrando cultura de.conhecimento histórico e atual além de muita boa vontade em resolver problemas extras. Indico sem nenhuma restrição
Oportunidade ímpar para conhecer e ampliar nossa aprendizagem sobre as cidades visitadas, sobretudo pelo conteúdo relevante a respeito da história das pessoas e dos lugares por onde passamos. Sam é muito atencioso, respeitoso e generoso em compartilhar seus ricos conhecimentos. Muito obrigada.
No written review — rating only.
Tive uma experiência fantástica com este tour por Boston! O guia era extremamente bem informado, simpático e apaixonado pela cidade, o que fez faz toda diferença .
We use Boston Preferred regularly. The cars are always spotless and the drivers are excellent. Definitely will use again and would recommend to others.
We were on a Holland America cruise and took Viator tours as our tour guide in Boston. We were 8 in our party and our pickup was set for 10am, we came out earlier and I called the tour operator, and they sent the car earlier. Our tour guide, Sam was exceptional. He Knew Boston very well and took us around the city. He was very friendly and polite, explained the history of the city very well. He would drop us off at areas of interest and wait while we enjoy the surrounding, it was worth every penny we spent on this beautiful city. Hats off to Sam on his exceptional service.
Levi was professional, friendly, timely, and made our ride comfortable and easy. Will definitely be using this service again.
Atendimento profissional e seguro
The driver was super nice and keep a good conversation with me and was a really good driver.
Great service!!!
Professional and easy, would use again absolutely
Ótimo serviço. Fizemos um tour por Boston com o Sam. Muito simpático, cordial e demonstrou muito conhecimento nas informações que nos passou. Uma experiência super agradável.
My pick ups for and drop offs to Logan airport were exceptional. Your drivers were prompt and very courteous. I very much like the communication with emails and text messages. The cars were in excellent shape making the commute to and from Logan airport very comfortable. The knowledge that I have a scheduled pick up and drop off ease the anxiety of that portion of travel. I will continue to use this service for any of my future travel plans.
No written review — rating only.
Exceptional service! Punctual, professional and attentive team, ensuring a high-quality experience. Highly recommend and look forward to working with them again!
No written review — rating only.
Our driver Sam was very knowledgeable and he did an awesome job of showing us around Boston. I would highly recommend the car service and experience
Our driver, Sam, was top notch. Through text and calls, Sam let us know right where he was going to pick us up and made it a breeze even with the massive amount of people walking out of the convention center. Highly recommend.
The best experience! We had such a good time learning about all the sights with Sam! We loved our time
No written review — rating only.
Our chauffeur, Bill, was accommodating, personable and professional. He made us feel like family. We had four children from the age of two through eight, he was excellent and patient with all of them. Bill arrived early, and made sure all of our needs were met. I would highly recommend Boston Preferred as a service to everyone.
My driver Levi was a perfect gentleman. He was on time, very professional and an excellent driver. The car was clean, warm and comfortable. I will certainly use your service again when in the Boston area.
Wonderful service A+
No written review — rating only.
No written review — rating only.
Levi was the most caring person in our time of need. We took the service to get to a dr appt at MGH. The patient could not walk and EMTs were had to be called. Levi stayed with us and did anything he could to make the process safer I don’t know what we would have done without him. SERVICE WAS IMPECCABLE AND WILL USE BOSTON PREFERRED FOR ALL MY DRIVER NEEDS.
This was the first time using your service and will consider this as an excellent option when returning on late flights. We were in a bind coming back from Europe later than planned and I am very happy I found you in my Google search. The car and driver were both excellent. The driver kept in touch with me and let me know exactly where to meet. Thanks again. Definitely putting you guys in my address book for future use.
Great service. We gave them hardly 3 hrs notice n still they were able to get us a limo n a perfectly gentleman chauffeur Kelvin. Ni fuss. Very good job guys. Will definitely hire you next time around.
The service is always impeccable.
Always on time! Drivers professional and personable. Seamless reservation process. Strongly recommend!
Sam Did a great job was very knowledgeable of all the landmarks and everything that we did I recommend his services for anything and everything you want to go he also says that he takes long tours day tours private tours party tours and when we went with him and he was all fantastic
The best Limo service in the Boston area, clean and comfortable cars, professional drivers, attentive to all customer needs.
This was our first time using this service and I cannot recommend enough! Levi was our driver on Tuesday and Saturday and I would ask for him every time as well as recommend to others! My family has been going to Cape Cod since 1950 at least and we typically drive or once in a while have flown, but after using this service we will never go back. My parents are in their 70s so driving is difficult and I would prefer a smoother, more convenient ride and this was it!
Amazing!! company would recommend to everyone and anyone who needs transportation 5 stars !!!!
Eles são pontuais, atenciosos, foi tudo conforme o combinado, recomendo com certeza.
No written review — rating only.
July 8, 2021 Thank you to Chauffeur Sam for being very professional and punctual meeting me and my group at Logan Airport. Chauffeur Sam was very helpful with helping us with our luggage and very friendly. He made the 1st day of our Boston vacation very pleasant. Van was clean too if I may add. I would definitely recommend Boston Preferred Car Service to my friends and family. July 9, 2021 Chauffeur David was very professional, courteous and friendly. He was so very accommodating with taking our group pictures. Van was very clean. July 11, 2021 Chauffeur Richard was a delight to have. He noticed I was taking pictures of my party and right away he volunteered to take our pictures. He was very helpful as well, professional and friendly. You have an awesome team. Best regards, Florian
Hello,Our driver last night was a sight for sore eyes and legs lol. Our flight was delayed 3 hours and then the gate wasn't working. Coming off the plane to find Owusu eagerly wanting to help and kept saying sorry for the long flight we had. He was such a wonderful man and we had a nice conversation with him on our way home. You are very lucky to have him as part of your team. Very professional and courteous to to weary travelers.I have been very happy working with your company and will continue to do so.Warm regards, Lisa
Absolutely perfect service
Perfect service. Very professional.
They were great. Our train was delayed arriving and when I called, all I could do was estimate our arrival time. They took our train number and tracked the changing arrival time (arrived five hours late). Driver was there when we finally arrived at 1:15am. Kept in contact with driver by text. Car clean and comfortable.
Very reliable service and reasonable price The driver was right on time and very pleasant to talk with and a good driver.
Punctuality, credibility and fair prices!
I have been using Boston Prederred Car Service to go to and from the airport, usually for business. I have found them to be very reliable, having clean cars and friendly drivers. I have had many late night flight delays and somehow there is always a car ready as I exit the plane. This has been a very professional company to work with.
Every ride is highest quality. Prompt pick ups. Kind and courteous drivers. Clean comfortable vehicles. Smooth trips. Excellent service every time.
We have used Boston Preferred many times and findthe drivers to be prompt and courteous. They have also been great about tracking changes to our flights and adjusting pick up times accordingly.
Excellent service!!! We booked a trip to Logan Airport last December's and the ride was very good. Driver and vehicle were immaculate clean and very friendly. We definatelly will use them in the future.
Boston Preferred Car Service has earned its reputation through professional chauffeur-driven service, backed by livery experience since 2000.
Whether you are booking airport transportation, arranging executive travel, planning a financial roadshow, scheduling a private Boston city tour, organizing event transportation, or looking for dependable private car service in Boston and beyond, Boston Preferred Car Service is ready to help.
Use the reservation section below to request or book your transportation. Our team is available 24/7 to assist with airport transfers, corporate travel, private tours, events, long-distance trips, and group transportation.
Start by selecting a service type below to receive an instant rate or make a reservation.
For Logan Airport, please use: BOS.
If your pickup time is very soon, online booking may not be available.
Please call our 24/7 reservation line at (781) 816-3851 for assistance.
Note: Tolls are billed separately after the trip at the commercial rate and may include round-trip tolls when applicable.
Whether you are booking an airport transfer, arranging executive transportation, planning a financial roadshow, organizing a private tour, coordinating a group event, or looking for a trusted transportation partner in Boston and beyond, Boston Preferred Car Service is ready to help.
Call us to speak with a real person, book online at your convenience, request a custom quote, or contact us to discuss corporate account options.
Professional limousine and chauffeured car service with over 25 years of experience serving Greater Boston and destinations throughout New England.
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